Water Damage
We write with gratitude and respect for the outstanding service that we have recently received from Amtec (the restoration firm appointed by our insurers, ****) whose personnel dealt with and made good the results of the inundation of our apartment on ** October. Instead of giving up on the 3x4 metre Indian rug and the industrial vinyl floor (covering much of the apartment), Amtec staff removed, dried, cleaned and saved them – this, of course, at a considerable saving to the insurers, and from our point of view a great relief. Everyone from Amtec provided excellent service, but it is not invidious to single out Ven, Andy, the older and the younger Ben for special mention. We have already commended Amtec to our insurer and – by word of mouth – will continue to do so whenever appropriate. We are in the firm’s debt, not only for the restoration that its staff completed, but for the way in which they lifted our spirits during a difficult fortnight.
Carpet
Andrew and Brendan help me with water coming into my lounge after a storm last week. My lounge carpet and chairs got wet. They understand to help me fix the carpet with steam cleaning and dry. thank-you to Amtec
Mould
Thank-you to all the friendly people at Amtec. Thanks for getting rid of mould in my daughter's room and our bathroom and fixing the neighbours leak and removing the mould means our flat is now clean, finally.
Large Loss
Dear Mike,
Thank you kindly for all the clear and thorough information that you've sent to me. I will forward your email to my *** claim's manager. I'd like to take this opportunity to thankyou for all of the professionalism and compassion that you and your organisation has shown to my family & I over a very challenging 6.5 months. Thankfully, we are now moving forward in the repair and rebuild of our home. Whom in your organisation shall I contact to finalise the payment for the additional pick up and storage of new and existing storage for an additional 5 weeks ?
Kind Regards,
Escape of Liquid
Dear Amtec, your staff were caring and understanding when they came out last week. They knew exactly what to do and how to get our home dried after the water pipe burst in the ensuite. Thanks heaps